Order Guidelines

Quick delivery: We aim to ship and deliver your order to you as quickly as possible.

Email Confirmation: You will receive an email with a confirmation of you order once it has been placed.  

Quantities: Please be sure to order in the following master cartons or pallets for faster order processing:

Anova Precision Cooker Nano: master carton of 4, pallet of 168. MINIMUM ORDER OF 12 UNITS. 

Anova Precision Cooker Wifi: master carton of 4, pallet of 168. MINIMUM ORDER OF 12 UNITS. 

Anova Precision Cooker Pro: master carton of 4, pallet of 144. MINIMUM ORDER OF 8 UNITS. 

Anova Precision Cooker Lids: master carton of 24. MINIMUM ORDER OF 24 UNITS. 

Anova Precision Cooker Stands: master carton of 4. MINIMUM ORDER OF 8 UNITS. 

Stasher Bags: master carton of 24. MINIMUM ORDER OF 24 UNITS. 

Vacuum Sealer: master carton of 4. MINIMUM ORDER OF 8 UNITS. 

Vacuum Sealer Pro: master carton of 4. MINIMUM ORDER OF 8 UNITS. 

Transparent Container, 16L: master carton of 1. MINIMUM ORDER OF 4 UNITS. 

Transparent Container, 12L: master carton of 1. MINIMUM ORDER OF 4 UNITS. 

Vacuum Sealer Pre-cut Bags: master carton of 20. MINIMUM ORDER OF 40 UNITS. 

Vacuum Sealer Rolls: master carton of 16. MINIMUM ORDER OF 32 UNITS. 

Vacuum Sealer Bio Pre-cut Bags: master carton of 20. MINIMUM ORDER OF 40 UNITS. 

Vacuum Sealer Bio Rolls: master carton of 16. MINIMUM ORDER OF 32 UNITS. 

Delivery Method: Your selections will be delivered to you via carrier of your choice or one of Anova’s designated carriers. 

Delivery Times: Our warehouses aim to ship within the following estimated time frames: 

US: within 2-3 business days if your item is in stock. 

Canada: within 3-5 business days if your item is in stock. 

Europe: within 7-10 business days if your item is in stock. 

Asia: within 7-10 business days if your item is in stock.

Collect shipments will be prepared as quickly as possible by our warehouses, and you will be notified when it is ready to collect. 

If you do not see a product that you would like to order, please reach out to retailorders@anovaculinary.com. 

Labelling: Unless otherwise discussed and confirmed with your account representative, Anova does not adhere to custom labeling requirements. 

Damages: For defective units returned by customers please have your customer reach out to support@anovaculinary.com, and if the product is within warranty, Anova will work to replace the unit.

PO Changes or Cancellations: 

We are unable to accept PO changes once orders have been submitted to our warehouses. 

PO Cancellations may incur fees, which are non-refundable. Please work directly with your Anova account representative if you need to cancel an order.